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Term and condition
 

ORDER PROCEDURE:

  1. Once you have placed your order and we would issue Proforma In Voice to show all the estimate charge will be appeared include shipment cost, delivery time, delivery method 

  2. After we receive your 100% in full amount Payment , it will take our high attention to follow up , Than we shall confirm your payment directly by email to your address email or by facsimile.
    But the process might take about 3-4 working days, because based on our experience, transfer time will take 3-4 working days.

  3. As soon As we receive the payment, we would send as soon as possible and inform you the shipment tracking number, so that you could check where your order are and the original document will be sent to your address by certain courier on request

General Polices

SAMPLE ORDER

  1. For sample order, we would not give any limitation of all total of sample quantity but please send the samples fee together with the sending cost and document fee of the samples, usually all the samples will send to your address by a courier such as :
         - FEDERAL EXPRESS ( FEDEX ) www.fedex.com
         - D H L www.dhl.com
         - TNT www.tnt.com
         - CARDIG EXPRESS ( AIR CARGO EXPRESS )

  1. If you have any special requirement such as packing method, etc, please contact balipalace@balipalace.com or fax to +62 - 341 – 554090 / +62 - 21 – 5687547

Term of Payment :

      1. Our Company Bali Spot International require a 100 % Full payment in FULL AMOUNT when you place an order to our USD Bank. Your order would be sent after we have received proof of payment of the deposit in our US Banking which are stated above, then please send your payment copy by facsimile or email to us

      2. We prefer wire transfers method, we think this is the best form of payment through your bank on your correspondent bank.

      3. Irrevocable letters of credit at sight and only for clients with multiple orders.

      4. Sorry we avoid Credit Cards payment due to the complexities of the Indonesian banking system / banking rules, but you could use IKOBO money transfer to pay with credit card, please visit www.ikobo.com to see detail how transfer money via IKOBO money transfer

BANK ACCOUNT:

  1. US Dollar

          The Hongkong And Shanghai Banking Corp.Ltd (HSBC)

          Hyatt-Bumi Modern Lt 3 ; Jl. Basuki Rakhmat No. 106-128

          Surabaya -- 60271

          East Java -- Indonesia

          Phone : 62-31-5505555

          Website : www.hsbc.com

   2. IKOBO money transfer to pay with credit card, please visit

       www.ikobo.com to see detail how transfer money via IKOBO money

       transfer

   3. Western Union Money Transfer (WUMT)

 

Please write to balipalace@balipalace.com to ask the detail bank account number and swift code

 

TERM OF SHIPMENT :

    • We would prepare all document that needed by Indonesian custom and your country custom. We have export many times to Australia without any problem

    • We have door to door delivery service, so we will send your order until destination address.The delivery service is provided by:

    • All the pandanus conoideus-red fruit which you want to purchase are shipped from our warehouse in Java

    • We are happy to help you to arrange the trucking transportation and trans continental ocean shipment and then we will inform to you :
      - The Trucking fee from our warehouse to the air port
      - The air freight from our  air port to       destination address

    • All the rates quotation are not applicated for overlength, overheight, overweight

    • For detail of air cargo freight please send email to balipalace@balipalace.com and inform your international sea or air port name

    • You can choose on of the two sea port from our warehouse:

      • Soekarno-Hatta International air port in the Jakarta

      •  Juanda International sea port in East Java , Surabaya City.

    • As soon As we receive the payment, we would send as soon as possible and inform you the shipment tracking number, so that you could check where your order are

    • we will confirm to you the ETD ( Estimate Departure Date ) and ETA ( Estimate Arrival Date ) of the shipment

 packing:

  • The pandanus conoideus-red fruit are packed in a transparent acrylic (plastics) and we will seal the bottle so that no air inside the bottle

  • The pandanus conoideus-red fruit usually packed in carton box in the normal sizes of 28.5 x 39 x 48.5 cm or even in larger size

 

 

 

 

 

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